Director, Small Business & Technology Center
Missouri State University
In a nutshell, what is your company all about?
The Small Business & Technology Development Center (SBTDC) helps business in all stages of business by helping you start your new business or grow your existing business. SBTDC experts are located statewide providing help on a variety of business topics through business consultations and training events. Business topics include financial analysis, strategic planning, technology commercialization, management, HR, social media, marketing, taxes, customer service, business plan, startup, international trade and more.
The Management Development Institute (MDI) is a professional development program of Missouri State University that awards Missouri State University certificates for training completion, including continuing education credits state wide and throughout the Middle East and North Africa (MENA) region internationally. MDI strives to create learning opportunities that lead to professional and personal success . . . Learn . . . Lead . . . Succeed! Some of the certificate programs offered are: Certified in Production & Inventory Management (CPIM), Lean Six Sigma, Professional in Human Resources (PHR/SPHR), Project Management (PMI), and Certificates in Administrative Professional, Management, Purchasing and Supervision.
What is your position in the company, what do you do?
I am the director of both MSU programs, which means I try to hire the most talented and smartest folks I know, provide them the tools to do their jobs, support them anyway I can, and stay out of their way!
What makes your company different from other companies in your industry?
The SBTDC and MDI focus on economic development and success through our clients, instead of a profit and loss statement. We only succeed when our clients do which makes for a great relationship dedicated organization.
What was your company’s most recent greatest accomplishment?
Last year the SBTDC and MDI provided training to over 1,200 seminar attendees with over 150 events along with economic impact that resulted in 717 jobs created and retained, 21 new businesses and over $10 million in capital infusions.
What is the biggest challenge you face in your industry?
Our type of education is always changing, new topics become needed, new delivery systems are requested, and technology is moving faster than ever. Daily, we are learning and digesting what tropics are trending, needed, and how we can deliver that information to our clients and seminar attendees.
Why are you a GOITA Member?
I have been a GOITA member since 1991 and sincerely believe that international business continues to be more and more significant to the businesses we serve. I am a member because I find the information I learn from the people I meet and the resources I discover through GOITA to be very valuable in my everyday job.